Error description: Once we upload the page and we leave it open for a
certain amount of time (let’s say 60 minutes) when we press the refresh buttons
the report crashes unless we click on the internet explorer reload.
By
default, the value for Report Execution Time-Out is set to 1800
seconds (30 mins - system default setting). It works fine for auto refresh
reports (report will automatically refresh on its time based on
given interval) but if user clicks on refresh button in-between, it
will result to execution expired because of system default
setting. This setting can be
updated at the Report
Server level or at an individual
report level.
Solution: Please follow below
steps
1. Report Server/Manager level
Go to report manager
(DEV/QA/Prod) --> Click on Site Settings --> Select the option as below
highlighted in red (Do not timeout report) --> Click Apply
2. Individual report level
Go to report setting by
clicking on Manage (yellow colored icon on right site) --> Click on
Processing Options --> Select the option (Do not timeout report)
--> Click Apply
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